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We are determined to make your experience with us enjoyable and productive. We are committed to making you feel like our DESIGNBUILD experience was special – one you get only from us.
This focus drives our belief that the only thing that matters is consistently delivering outstanding value to our clients. The way we do business at MSI General differentiates us from other firms. Every project. Every day.
Together, we are designing excellence, building trust, and delivering outstanding value to our clients The MSI General Way.
MSI General is a fully integrated DESIGNBUILD commercial construction company, combining architectural design and construction management services under one roof. Our team of professionals—including architects, engineers, interior designers, estimators, project managers, field superintendents, and administrative support—works seamlessly to deliver high-quality, efficient, and innovative building solutions.
We believe we can best serve you by partnering closely with you. We invite you to become an integral part of the DESIGNBUILD process to ensure that your vision and needs are at the forefront of every decision. Our team of award-winning designers, architects, engineers, and construction professionals is committed to working directly with you to develop the perfect solution tailored to your needs.
Streamlined communication prevents disputes over unclear documents, costs, designs, and methods of construction. Our Project Team is all in one building and meets frequently to exchange the flow of information, giving you the peace of mind to focus on your business.
Single Source Responsibility™ means our construction team provides their experience and input on plan details before final designs are complete. This allows more time for our estimating team to ask questions and adjust prices, resulting in a cost control advantage to you.
Performance aspects of cost, schedule and quality are more clearly defined and managed by MSI General’s Project Director who is the leader responsible to manage these risks. This reduces the potential for surprises, errors, and omissions.
Since our design and construction teams overlap inhouse, communication wait times are diminished. To avoid hang-ups within the construction schedule, critical stages and early decisions on lead times are calculated by our team. Our goal is to deliver at a higher quality and a faster pace.
Experts in design and construction contribute to all aspects of the project throughout our DESIGNBUILD process. Obstacles and deterrents are more easily recognized and handled accordingly. With over 65 years of experience, we confidently stand behind our work with an industry‑leading, five‑year warranty.
We believe we best serve you by partnering with you. We invite you to become an integral part of the DESIGNBUILD process, working directly with our award‑winning architects, designers, engineers, and construction professionals. With your direct involvement, our experienced team will develop the right solution at the right cost. You can rely on us to do the hard work of delivering on time and within budget, from the simplest of projects to the most complex.
Our vision is to be the best DESIGNBUILD commercial construction general contractor in Southeastern Wisconsin. To achieve this, we use a rigorous process we call the Life of the Project Manual or LOPM for short. This refined program is built upon over 65 years of experience and guides our entire client experience. Each step or phase has multiple checklists, schedules, and formats that help us exceed your expectations.
Led by a Project Executive, the team meets with the client to discuss visions and expectations. Conceptual plans are developed to establish an initial budget and set major milestones.
Our clients actively engage in the design stage to ensure we create a building model that meets its stakeholders’ expectations.
We develop the architectural and engineering documents. We confirm the project schedule, establish subcontractors, obtain project approvals and secure permits.
Excitement grows as the building process proceeds. Our team communicates job status, executes the schedule, monitors the budget and provides updates to the owner.
We hand our clients the keys in this final stage, but stay close at hand. Attentive follow-up at various points guarantees our accountability for the work we completed.
Straightforward, honest communications from beginning to end.
Our commitment to proactively inform and seek your input helps you make truly well-informed decisions that maximize value and keep your project on schedule. By maintaining a client-centered focus in all our interactions, we can provide unparalleled, meaningful communications that reduce stress and take unnecessary complexity out of your DESIGNBUILD process.
Committing to only having change orders you request.
Using our unique, Single Source Responsibility™ DESIGNBUILD approach, errors or omissions will not come back to haunt you – we should, and will, own and address them. It’s your building, and you deserve to decide where and how to invest in your facility development. Others will tell you where the cost of your project begins, we tell you at the beginning where the number ends.
Industry-leading, FIVE-YEAR extended warranty.
We confidently stand behind the quality of work our DESIGNBUILD method creates. As a result, we are able to give you added peace of mind with an industry-leading, five-year extended warranty you won’t find anywhere else. This protects your investment and ensures our mutually-beneficial relationship will continue to grow for years to come.